Incident Investigation

Units Price
  • Reduce training investment
  • Minimize time/productivity lost
  • Lower your cost of compliance
1-10 $32.95
11-25 $30.95
26-50 $27.95
51-100 $25.95
101-500 $22.95

60 minutes of training can save weeks of lost time.

You’re just a click away from being trained

Incident Investigation

1.  Shock & Awe Statement

An incident can be defined as a sudden, unplanned event that causes or could have caused harm to a person or damage to property.  Incidents can happen in any workplace, at anytime.  In fact, across Canada there are approximately 250,000 lost-time injuries which occur each year—and that doesn’t even include near-misses or incidents that did not result in lost work time.

Investigations get to the root causes of the incident, so similar occurrences can be prevented and future losses in the workplace can be avoided.  Therefore it is essential to ensure those who are responsible for investigating incidents are properly trained.

2.  Description of product.

This course will provide managers, supervisors, committee members and health and safety representatives with a proper foundation and understanding of accident causation and prevention.

An investigation is conducted to meet legal compliance but more importantly to determine root cause and prevent reoccurrences.  The investigation procedure consists of several components including; secure and manage the scene, provide notice to the authorities as required by law, identify and interview witnesses, analyze evidence, determine cause, recommendations, reporting and follow-up.

This online course will take participants through these fundamental components and will prepare them for conducting effective investigations in the event they are required to do so.

3. How long is the course (average runtime)?  # of minutes = ___60_____

4. What is the certificate expiry date?  # of years = ____3_____

5. Who should be taking this training?

Management, Supervisors, Joint Health and Safety Committee members and Health and Safety Representatives

6. Brief paragraph summarizing course objectives.

Every effort will be made to ensure the objectives of the course will appeal to the most diverse audience possible. Where feasible the course will apply to numerous applications. Following the completion of this module, the student will be able to better understand the process of investigations and some of the specific steps to follow to ensure that accidents and incidents are not repeated.

At the conclusion of the training module, the student will be able to:

  • Understand the purpose for conducting accident/incident investigations
  • Understand the responsibilities related to accident/incident investigations
  • Understand the steps involved in a thorough investigation
  • Understand the legal requirements for performing investigations

7.  Course Modules & Subsections

  • Introduction to accident/incident investigations
    • Objectives
    • Definitions
  • Gathering information about the event
    • Secure the scene
    • Collect physical evidence
    • Summary and review
  • Analyzing the facts related to the event
    • The contributors
    • Develop the sequence of events prior to, during and after the incident
    • Determine cause(s) of the incident
    • Summary and review
  • Implementing corrective measures to prevent reoccurrence
    • Recommendations based on the hierarchy of controls
    • Write the report
    • Summary and review
  • Regulatory requirements
    • The legal requirements for reporting and investigating fatalities and critical injuries
    • Describe the need for thorough investigations and an effective reporting system.
    • Describe the roles and responsibilities of the Ministry of Labour, police and workplace parties in an investigation.
    • Describe responsibilities of the workplace parties at the scene of an injury.
  • Description of an investigation kit


Q: How long will it take me to complete the Incident Investigation course?
A: One (1) hour.

Q: What do I do if I forget my password?
A: Look at the bottom right corner of the Online Learning Home page and follow the instructions given in Forgot Username/Password

Q: Can I leave the course open in the background while I do other work?
A: Yes, no problem.

Q: What do I do if I run out of time? Do I have to complete in 1 session?
A: You can take the Incident Investigation course in as many sessions, and as long as you like. The system will just time you out if there is no activity for a while, but you can just log in again and continue the course from where you left off.

Q: What happens if I don’t pass the final test?
A: You are allowed to repeat any or all sections of the course as many times as you need. You can take the final test up to 3 times to achieve the passing grade of 75%.

Q: Once I have completed the course, do I get a certificate proving I have completed a Incident Investigation training course?
A: Yes. You and your administrator can print a training certificate once you pass the final test.

Q: What happens if I fail, do I have to pay again?
A: Not at all. You are allowed to take the final test 3 times.

Q: What if I lose my proof of training certificate or wallet card?
A: The training administrator can reprint the wallet card or Incident Investigation training certificate for you.